Client Reviews
I've helped homebuyers and homeowners across North Carolina and South Carolina with everything from first-time purchases to new construction, relocations, and refinances. Below are real reviews from clients, verified through Google and Facebook. You can browse the full, continuously updated list further down this page, or leave your own review using the button below.
First-Time Homebuyers
"I had a wonderful experience working with Paul! He made the entire mortgage process smooth and stress-free, especially as a first-time homebuyer. Always professional, patient, and quick to respond. Highly recommend!"
— Akshay S, Google Review
"Paul was awesome! He made the whole process very easy and hassle-free. I highly recommend him as anyone's mortgage broker!"
— Michelle S, Google Review
Relocating to Charlotte / Out-of-State Buyers
"As first time homebuyers, just having moved here from out-of-state, Paul Mattos and his team made this such a pleasant and stress-free experience."
— Cyrena E, Zillow Review
"Buying a home for the first time AND moving out of state is so nerve wracking, but working with Paul has been great!! He is always available for any type of questions we have, and has been extremely helpful explaining the home buying process!"
— Cacharel A, Google Review
New Construction & Builder Financing
"Excellent communication, always available for questions. Great experience."
— Craig A, Google Review (new-construction home purchase)
"Paul was super helpful in advising me of my options and guided me in the right direction. While the builder's mortgage company made such a sweet deal I had to go with them, I will definitely use Paul when I refinance."
— George S, Google Review
Working With Paul
"Paul and his team got us a great mortgage on our new home. Communication and patient explanations were awesome. Paul worked closely with our realtor to make things run smoothly. Paul is creative and meticulous. Thank you!"
— Greg L, Google Review
"Paul helped tremendously and was with me every step of the way, definitely recommend using him as your broker."
— Sam L, Google Review
"Great lender with many different products and programs to help fit all levels of buyers. Great communication, and works fast!"
— Austin D, Google Review
"I had such an amazing experience working with Paul. He is not just a real estate broker. He is a great person to know and very informative and caring. I would recommend him to anyone."
— John J, Google Review
"As a realtor with KW Connected serving Rock Hill, Lancaster, Charlotte and York County, I only send my clients to lenders I trust completely. Paul Mattos is one of them. A couple of years ago I worked with Paul on a home in Lancaster for a young couple buying their very first house. First time buyers have a lot of questions, and Paul answered every one with patience, explained things in plain English, and made a stressful process feel manageable. Then came the fun part. Once the offer was accepted and the loan approved, she wanted to surprise her fiancé with the news in a romantic way. Paul was all in. He kept everything under wraps, coordinated with me behind the scenes, and helped us keep the secret until she was ready for the big reveal. Watching that moment come together is still one of my favorite memories in this business. That's Paul: knowledgeable, responsive, and genuinely invested in the people he works with, not just the paperwork. I'd recommend him to any buyer, especially first timers who want someone in their corner."
— Dalice McAda, Realtor, KW Connected, Mortgage Matchup Review
“Had a great experience working with Paul! My buyer was able to lock in a fantastic interest rate, and Paul’s customer service was excellent from start to finish. He was responsive, knowledgeable, and made the entire mortgage process smooth and stress-free. 10/10 experience! Highly recommend Paul to anyone looking for a great mortgage lender!”
— J.T. Davis, Realtor, eXp Realty LLC, Zillow Review
Reviews reflect the individual experiences of past clients. Every borrower's situation, timeline, and results are different — your own experience may vary. Read more reviews below, or on Google and Facebook.
Worked With Me? Leave a Review
If I helped with your home loan, I'd appreciate an honest review. Mentioning your loan type and town (for example, "FHA loan in Rock Hill" or "relocated to Fort Mill") helps other buyers find the information they're looking for.
Thank you for trusting me with your home financing.
Paul Mattos | Mortgage Broker | Refine Mortgage
NMLS# 2339069 | Licensed in North Carolina and South Carolina
Refine Mortgage Inc. | NMLS# 2417960 | Equal Housing Lender